I had an excellent purchasing experience with Peter Demetre recently. About nine months ago I began looking at a luxury watch purchase and was torn between two specific watches. I went to MP Demetre Jewelers and gave both watches a hard look. Peter let me try them on, answered my questions, but never tried to steer me in a certain direction. Incidentally, while both watches are expensive, one is roughly twice the price as the other, and the stereotypical salesperson, I believe, would have tried to guide me toward the more costly option.
Awesome staff who knows their stuff. The store was full of people and they asked everyone if they needed help and was attentive to everyone. I brought a watch in that I had bough 7 years ago to take out some links and they did so and were very happy to do it. Always a great experience.
I wasn't treated like I was wasting any ones time like I have been before at other like businesses because I would stop by and viewing it while I made my mind up over the next couple weeks. That meant a lot to me. I also wasn't pushed into anything or had any pressure on me to purchase anything right away and that also meant a lot to me.
I left his store feeling certain that, when the right time to buy came along, I'd definitely buy from him. I researched these two watches often, and when I traveled, went to other authorized sellers/jewelers to see the same two pieces. The salespeople at those stores always tried to point me in the direction of the more expensive watch, and were the standard "high pressure sales" types. This turned me off, yet simultaneously affirmed my decision to ultimately buy from Peter.
I'm an watch collector and enthusiast. Demetre Jewelers is the only place that I go with my business for many years. Best customer service in the business!
Peter was great with communication the whole time and always responded any time I had a question. Very happy with this.
So I made up my mind and decided to get it. I walked in one day and said I'm ready to buy. Someone else had purchased it while I was making up my mind Peter said he could order one and it would be here within the dates I requested it to be here by. We spoke about how to get the ball rolling and then we got it rolling.
I continued to research on-line, and when enough time had passed that I was sure my desire for the watch wasn't just a phase I'd been going through, I went back to Demetre. Peter remembered me, and again let me try them on, with no pressure. I knew then more than ever that if nine months had gone by and this guy's tactics hadn't changed, then he was the real deal. Again no steering, no guidance; just honest answering to my questions, and unbiased advice. Because of Peter's honest and ethical practices, I purchased the watch I most liked, and feel good about my decision. Most significantly because of his course of dealing, he's earned a loyal, lifelong customer. Thank you, MP Demetre Jewelers.
I went in to inquire about a watch I was interested in and they were more than happy to show me and tell me everything there was to know. I came back a couple times after that first visit to look at the watch again and the service was great and was not treated any different and with each visit it got more personable while remaining professional.
I don't know where to begin with this awesome expirence but I do know there will be more business done with the Demetres and their staff in the future. It was very relaxed and laid-back. Everyone here is very professional, very inviting, and very kind. It's way more personable and genuine than the larger jewelry companies.
Always a pleasant experience at Demetre. I have been coming into this store all of my life to window shop and stare at things I couldn't possibly think I would own. I still do that now and the family and staff are always incredibly helpful and go the extra mile. Thanks folks!
Mp Demetre Jewelers is a US Jewelry Store based in Charleston, South Carolina. Mp Demetre Jewelers is located at 253 King St, Charleston, SC 29401, USA.
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