I stopped by Earth Fare this morning on my way to work to order a smoothie. The employee who ended up making my order didn't wash her hands before doing so, even though she'd been wiping down tables and had moved a trash can. I've worked in the food service industry and know that whenever you're handling food - even the utensils that touch food - you have to do so with clean hands. Not surprised to read recent comments that people have gotten food poisoning here. The lack of customer service was also surprising: no eye contact, my order was made incorrectly, and the employee working on it kept walking off to talk with her co-worker, only coming back when she saw her manager approach me. Knowing one of my friends used to work at Earth Fare, I told her about my experience. She said part of the reason she quit was because of their lack of respect for food safety procedures and their endless issues with rats. I will never go back to this Earth Fare location.
Go see Johnny in the meat department. He provides awesome customer service, takes care of you, and treats you as if he's known you his whole life! Great group of employees there.
I have shopped here for several years. The past two Friday's I had lunch from the deli and ended up with stomach pains and indigestion. I am a healthy fit individual and eat healthy always. I have noticed during these 2 visits and other visits that the condition of the store is going down. Paint is peeling from the walls, dirty unwaxed floors, and dust accumulating on visible surfaces. There is a lack of employees in the deli area and an overall high turnover rate with employees. We LOVE Earth Fare and are sad the store is in such bad shape.
Whole Foods is being built nearby. Better step up your game at South Windemere Center!
I go every 3 months to try it again. rubbish. They like to think of themselves as all organic, but they are small grocery with some organic items. Today I splurged on a salad on sale $6.99 for 8oz with .3 cup of dressing/ ALL non-organic. 4 Lobster tails (6oz) for $5 each and 4 filet mignon (8oz.) $5 each also// Each steak was dark brown on the bottom and very fatty/ Will try to return tomorrow.
I was very disappointed during my last few visits. There appears to be an overall lack of training on how to treat customers. A "thank you" is rare now. Hopefully this is temporary as I have had better service at this location before.
Earth Fare is a US Supermarket based in Charleston, South Carolina. Earth Fare is located at 74 Folly Rd Blvd, Charleston, SC 29407, USA.
Please contact with Earth Fare using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Earth Fare opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.