Horrible service from start to finish. Policy was set up incorrectly, rude CSR's, poor handling of claims, and payment was deducted after switching to a different policy, even though CSR assured it wouldn't.
A lawn mower handle went through my rear window in my SUV. The repair man placed it in with motor forward, and handles toward the rear. As I pulled from my parking space, still in the parking lot of the repair service, the mower gently rolled backward, and the handles broke through the rear glass.
Their professional, timely, and supportive service has been consistent through all my interactions with them over the past 7 years! Outstanding service!
Knowledgeable, friendly, local. Really liked my agent and his team. 10 out of 10 would recommend.
Thanks Arik
I want everyone to know that my Kevin Shealy Agency is a gem! In this day & age when customer service is almost non-existent, Kevin sets the standard for what consumers expect. It is indeed a pleasure to work with him, especially knowing that he will respond immediately to my concerns. Thank you Kevin & Brian!
I immediately called a window replacement provider who coordinated with Allstate. It was fixed within 48 hours and I never had to place another call. Allstate took care of all the details.
I have always received excellent service from this office. Especially Susan Barnard, she is by far the best! And everyone that I tell to call her has the same awesome experience!
Allstate Insurance Agent Kevin Shealy is a US Insurance Agency based in Charleston, South Carolina. Allstate Insurance Agent Kevin Shealy is located at 781 St Andrews Blvd, Charleston, SC 29407, USA.
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