Holeigh D'Water
Been a patient here for several years and they have always been very nice to me. I am afraid of the painting in the waiting room but that is ok. My DR is very nice and cares about my well being. I would def recomend this office.
I was a bit skeptical about the previous reviews when I researched this place so I went to my initial appointment anyway. They're not wrong. The front staff are extremely rude. I understand people have a lot to deal with when they're working with the public but the level of condescension and hostility I received was mind-blowing. When the troubled receptionist attempted to reschedule me I declined for fear of angry reprisals through scheduling and prescription pickups and a future relationship filled with anxiety and stress. I highly recommend avoiding this place. Going to the Dr can be stressful enough, one shouldn't have to worry about feeling harassed and reprimanded for simply existing.
I have been working with the same Doctor and various staff for almost ten years now. I have NEVER had an unpleasant moment with the staff. I think some of these reviews are slightly exagerated. I look forward to my visits and my conversation with the staff, Ariel and I often laugh about something. Chelsie is spot on when there is a hiccup with an insurance problem. I recommend Dr. Cifuentes often.
I actually haven't had a problem with the people physically in the front office- they're generally courteous if distracted- but unless you physically go to the office to deal with them, you'll just end up parked in some voicemail box that never gets checked. Compass may as well not even bother posting a phone number. The office also has an interesting policy of requiring drug screens for everyone- always nice to be treated like a criminal because you suffer from depression- for which they then send a $1000+ bill to your insurance company. Real above-board operation.
Compass Health Systems actually misled me. The appointment setting staff told me the doctors provided a certain type of care on two different occasions, when it was absolutely false. How can this be legal? I'm nearly out of my medicine. I waited 3 weeks for this appointment. If they charge my insurance for this, I am going to lose it.
Compass Health Systems is a US Hospital based in Charleston, South Carolina. Compass Health Systems is located at 1483 Tobias Gadson Blvd #107, Charleston, SC 29407, USA.
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