Fantastic customer service and advise on every visit!
My suggestion is to visit the store in North Charleston. Even when bringing in invoices and all paperwork included the sales associate was inept at figuring anything out the reasons for credits and purchases, had to call corporate for a resolution. Seems rudimentary for the position. Suggestion is not to deal with an individual named Duane(if that how it's spelled), Matthew is a much better sales associate.
I highly recommend not just lumber liquidators but specifically the people that work there. Jenny and Dawayne were beyond patient with me as this was my first time buying floors. They were forthright and never once bashed the competition that I was shopping around with. At the end of the day, I made the right choice and the results prove it; the floors look great. The workers they contracted (Ed and Rubin) were awesome as well and went above and beyond just like Jenny and Dawayne. My girlfriend and I are extremely happy with the decision and will be doing business with LL in the future.
I would give 5 stars to the instllation team, reason the store got two stars. Fast, friendly, cuteous and willing to come back and make it right. Like I said go to north chuck.
For years I have been going out of my way to visit this location.
Thank you Jenny and Taylor!
My husband and I shopped around the Charleston area for at least 8 months for flooring for our home. I would call this particular Lumber Liquidator location several times and they were always very friendly and helpful on the phone. We decided to go with them because of their respectful and business like attitude, their prices were the most affordable on a tight budget, and their flexibility in scheduling. We had over 2,000 square feet of flooring installed in our home in one day. We absolutely love their product and could not be happier.
I own a local flooring installation company here in Charleston and in the past year we've $50,000 in flooring from Lumber Liquidators. If you are a contractor I highly recommend doing business with them. They have most of what you need and they deliver the product faster than any other retail outfit. The manager Dawayne takes care of us and all his customers. Their pricing and quality is unmatched.
Lumber Liquidators Inc is a US Home Goods Store based in Charleston, South Carolina. Lumber Liquidators Inc is located at 2049 Savannah Hwy Suite 10, Charleston, SC 29407, USA.
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